1. Give priority to the product

Call the National Service Hotline at 400-820-4599 or visit www.wells-elevator.com for online consultation to learn about product performance, specifications, features and advantages, etc.

2. Reservation service

The regional responsible person in the region will contact you to introduce the product details, communicate the requirements, make an appointment for the experience and measure the time on site

3. Scheme determination

According to the on-site measurement results and the decoration requirements of the clients, the elevator plan is determined, the construction suggestions and civil construction drawings of the elevator shaft are proposed, and provide quotation.

4. Contract and arrange production

The two parties sign the contract, and the factory strictly follows the terms of the contract specifications, technical terms, and delivery time, and arranges the design and production. Prior to the formal arrangement of production, the technicians were arranged to make final confirmation of the installation site based on the design drawings to avoid deviations from the civil works or site facilities.

5.  Installation and handover

After the elevator was sent to the site, the company arranged professional engineering installation personnel for installation and commissioning. After the installation is completed, the inspection personnel shall conduct installation inspection and elevator operation test. After the test is qualified, it shall be submitted to the owner or user for acceptance.

6.  After-sales service

The elevator operation data can be transmitted from the Internet of things to the company's technical service center to monitor the elevator operation all the time. WELLS team provide 4S standard after - sales and elevator maintenance services. Regular on-site maintenance and inspection of the elevator to ensure that the elevator is always in a healthy state. Professional service personnel will also be on standby to provide emergency services to customers to ensure the safety of elevator operation.